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Should You Call an Electrician or a Plumber If You Have No Hot Water?

  • Writer: Molly Brady
    Molly Brady
  • Jan 8
  • 4 min read

When you turn on the tap and expect a warm shower, only to be greeted by cold water, it’s easy to panic. A lack of hot water is a frustrating issue that many homeowners in West Auckland face from time to time. But before you make that call to an expert, it’s essential to understand whether you need an electrician or a plumber to resolve the issue.

In this guide, we’ll help you determine who to call for your hot water problems and why it matters to have the right professional handle the situation.


The Problem: No Hot Water – What Could Be Wrong?

When your hot water system isn’t working properly, the issue can be either electrical or plumbing-related. It's crucial to identify the source of the problem so that the right professional can fix it quickly and efficiently.


Electrical Issues That Could Cause No Hot Water

If your hot water system runs on electricity—whether it’s an electric hot water cylinder or an instantaneous water heater—an electrician is likely your go-to expert. Common electrical issues include:

  • Tripped circuit breakers: A faulty breaker may trip, cutting off power to your water heater.

  • Faulty thermostat: If the thermostat isn’t functioning correctly, your heater won’t know when to turn on or off, leading to inconsistent water temperatures.

  • Wiring issues: Loose or damaged wiring can cause power outages to your system.

  • Burnt-out heating element: A malfunctioning heating element can prevent your water from heating properly.

In these cases, calling a qualified electrician in West Auckland ensures that the issue is diagnosed and repaired with safety and expertise.


Plumbing Issues That Could Cause No Hot Water

On the other hand, if your hot water system runs on gas or has plumbing components, a plumber is the right person for the job. Plumbing issues that may affect your hot water include:

  • Gas supply problems: If you have a gas hot water system, a lack of gas supply could be the reason you're not getting hot water.

  • Leaking pipes: If there’s a significant leak in your plumbing, the water may not be heating effectively.

  • Faulty valve: A valve malfunction can disrupt water flow to your hot water system.

  • Clogged pipes: Blockages in your pipes can restrict hot water from circulating properly.

A plumber can easily diagnose these issues and get your water running hot again in no time.


If you notice any of the following, it’s time to call an electrician:

  1. Electricity-related symptoms: Your hot water system is powered by electricity, and you suspect electrical faults such as a tripped breaker or broken thermostat.

  2. You’ve ruled out plumbing problems: If your hot water system is not showing signs of a plumbing issue (e.g., leaks or gas problems), then it’s likely an electrical fault.

  3. The issue is isolated to the hot water system: If other electrical appliances in your home are working fine but your water heater is not, this indicates an issue with the heater’s electrical components.

An electrician in West Auckland will help you restore power to your hot water system, ensuring safety and compliance with local regulations.


When to Call a Plumber in West Auckland

If you notice these signs, it’s best to reach out to a plumber:

  1. Gas or plumbing-related issues: Your hot water system runs on gas, and you suspect issues like a gas leak or a problem with the gas valve.

  2. Water leaks or pressure issues: Water leakage or low water pressure might indicate a plumbing fault that needs professional repair.

  3. Your system is not receiving water: If your hot water system has no water supply, this is likely a plumbing issue rather than an electrical one.

Plumbers in West Auckland are equipped to deal with all water-related issues and can often provide a quick fix for gas or plumbing faults that might be preventing your water from heating.


Why Choose Capita Electrical for Your Hot Water Problems?

At Capita Electrical, we provide expert electrical services across West Auckland and surrounding areas. If you’ve experienced problems with your electric hot water system, we’re here to help. Our team of skilled electricians can quickly diagnose and resolve any electrical issues affecting your hot water supply.

We offer a range of services, including:

  • Electric hot water cylinder repairs

  • Thermostat and element replacement

  • Breaker and wiring diagnostics

  • Installation of new electric water heaters

No matter the issue, our certified electricians ensure your home stays warm and comfortable.


When in Doubt, Give Us a Call

If you’re unsure whether to call an electrician or a plumber for your hot water issue, don’t hesitate to reach out to Capita Electrical. We’ll guide you on the next steps and can connect you with the right professional for the job.


Contact Us Today

Need expert help with your hot water system? Call Capita Electrical at 021 022 38853 or fill out our online form to schedule a service. We’re proud to serve the West Auckland area with fast, reliable, and friendly electrical services.

 
 
 

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